Overview

Moonrise Moment helps you find the next visible moonrise from where you are standing. We do not sell personal information, we do not run advertising, and the app does not require an account.

We do collect limited telemetry so we can understand whether the app is working, which features are being used, and where crashes or errors happen.

Information You Provide

If you send feedback from the app, we receive the category and message you choose to submit. You can optionally include the Moonrise version, build number, operating-system version, and device type. In-app feedback does not include your location or email address and is delivered to our private support workspace. If you email us for support, we receive your email address and the content of your note.

If you download Moonrise Moment through the App Store or Google Play, Apple or Google processes the download and related account or purchase information under its own terms.

Location

The iOS and Android apps ask for foreground location permission so they can calculate moonrise timing and direction for your current horizon. Your latitude and longitude are used on your device for those calculations. Moonrise Moment does not request background location access.

The app does not send latitude or longitude to PostHog analytics. To estimate nearby terrain and horizon delay, the app may send nearby coordinate samples to the Open-Meteo elevation API. Open-Meteo may keep server logs for troubleshooting; their terms say these logs can include geographic coordinates and are deleted after 90 days.

Notifications, Alarms, and Live Activities

If you choose "Notify Me," the app schedules local moonrise alerts. On iOS, it may also start or update a Live Activity for the countdown. On supported Android devices, you may optionally allow special alarm access for more precise alert timing; without it, Moonrise Moment schedules an approximate local alert. You can use the app without enabling alerts. Notification preferences such as lead time and sound on/off are stored as app settings.

Telemetry and Analytics

Moonrise Moment uses PostHog in the iOS app. The current configuration records app lifecycle events, explicit screen views, selected app actions, and error information. Automatic element interaction capture and automatic screen capture are disabled, and PostHog session replay is turned off.

The Android 1.0 app does not include PostHog, another analytics SDK, session replay, or an advertising ID.

Examples of telemetry events include:

  • opening the app or completing onboarding
  • requesting location permission
  • refreshing moonrise data or encountering a refresh error
  • enabling, disabling, or testing a moonrise alert
  • opening the "Find It" moment screen

Event properties may include app settings and moonrise context such as alert lead time, sound preference, distance unit, north reference, whether daytime moonrises are included, moon phase, illumination percentage, bearing, altitude, terrain adjustment, and whether a demo location was used.

Website Analytics

The Moonrise Moment website does not currently include PostHog tracking code. The site is hosted by Vercel, so basic technical logs may be processed by our hosting provider to deliver the site, prevent abuse, and debug operational problems.

What We Do Not Collect

  • We do not require an account.
  • We do not sell your personal information.
  • We do not use advertising trackers.
  • We do not send your precise latitude or longitude to PostHog.
  • We do not intentionally collect sensitive personal information.

How We Use Information

We use information to:

  • provide moonrise timing, direction, horizon, notification, alarm, and iOS Live Activity features
  • understand which features are useful
  • debug errors, crashes, and failed notifications
  • review in-app feedback and respond to support emails
  • protect the website and app from abuse or technical problems

Service Providers

We use a small number of service providers to operate Moonrise Moment:

  • Apple for App Store distribution, optional TestFlight beta distribution, push notification infrastructure, and app platform services.
  • Google for Google Play distribution and Android platform services.
  • PostHog for app telemetry, analytics, and error tracking.
  • Open-Meteo for elevation data used to estimate terrain and horizon delay.
  • Vercel for website hosting.
  • Slack for receiving and reviewing feedback you choose to submit in the app.

Retention

App settings stay on your device unless you delete or reset the app. Analytics and operational logs are retained only as long as needed for product analytics, reliability, troubleshooting, security, or legal requirements.

Your Choices

You can deny or revoke location permission in iOS or Android Settings. You can turn moonrise alerts off in the app or in your device's notification settings, and Android users can revoke special alarm access in Settings. You can delete the app to remove its locally stored settings from your device.

To ask about your information or request deletion of information you provided directly to us, emailsupport@moonrisemoment.com.

Changes

We may update this policy as Moonrise Moment changes. If the app starts collecting materially different information, we will update this page.